Keep in mind, I rarely ever go out of my way to write reviews over things.I'm usually a content costumer.
Everything was horrific from the start. When I made the switch to Globalinx and finally got my unlock code for my phone, my notification bar showed that I had 4G, but it did not work. This was an easy fix when I called customer service, but internet would randomly stop working for weeks and them come back out of no where. Also, whenever I would try to call places, 90% of the time, right when I click on call, the call will be dropped.
Sometimes I do not receive calls and my family and peers would tell me that my phone would quickly go to voicemail even though my phone was alive and at almost 100%. Now, for some reason, my phone actively blocked messages. I have not received any prior text messages saying that I have made changes to my account. I tried to call customer service today using my phone, but since it is a Sunday, services are closed.
I did not know this so I ended up talking to a lady in charge of commercial problems.
She did not tell me and instead just asked me for my call back number, then said I have to call them when offices are open, which makes no sense.Way to go on customer and cell phone services.